The Importance Of Rapport Building For Effective...

The Importance of Rapport Building for Effective Communication Communication is a fundamental constituent of workplace operation, particularly for those working in health care. For health care professionals, this is extremely important as verbal and non-verbal communication are critical for ensuring that correct diagnosis and treatment is provided. This was reinforced when I had the opportunity to speak to a psychiatric nurse about the communications skills she considers to be essential for building relationships with patients and colleagues. Reflecting on the Interview: I had the opportunity to interview a qualified nurse working in a leading psychiatric hospital in Toowoomba. The interviewee, Amanda Squires, has over 30 years’†¦show more content†¦I was able to draw links between the skills and situations the interviewees had referenced, and compare them to my own experiences. For the past several months, I have been working as a receptionist and chair side assistant at a dental clinic in Brisbane. This has allowed me to gain great insight into the communication necessary for health professionals. Rapport building is vital in all workplaces and I have found that dentistry is no exception. Quite often, patients will be apprehensive about their ensuing treatment. In these situations, I find that ensuring the patient trusts me and feels comfortable is the most important step in guaranteeing they have a pleasant consultation. To achieve this, I have found that rapport building, whether by sharing commonalities, matching body language or using verbal encouragers, helps puts patients at ease (Hazelwood Shakespeare-Finch, 2010). During my time at the clinic, I have gotten to know one particular patient quite well. When she first entered, I immediately noticed her apprehensive demeanour, especially her facial expression and body language. I spoke to her about how she was feeling and listened to what she had to say. In my personal experience, I have found that employing the technique of active listening, that is, theShow MoreRelatedImportance of Interpersonal Communication Skills in Healthcare Professions1558 Words   |  7 PagesImportance of Interpersonal Communication sills in Healthcare Professions Interpersonal communication is a fundamental element to any healthcare interaction. First, second and third person communication skills are primary aspects of an interaction, encompassing both verbal and non-verbal communication skills. It will be argued that rapport building and questioning are vital interpersonal skills in a healthcare context and possessing the ability to ensue a positive relationship between a healthcareRead MoreManaging Director Of An Innovative Publishing Business1542 Words   |  7 PagesEffective communication is a vital and proven element essential to a functioning workplace irrespective of industry or profession. Within the realm of communication there are certain factors that must be taken into account if an organisation is going to build successful and strong relationships with its employees, clients and patients. The following essay will focus on the ‘4Rs of Reflection’ that has been used to develop a reflective analysis. The findings of which the analysis is based followsRead MoreThe Model Of Reflective Thinking : Reporting1453 Words   |  6 PagesCommunication involves â€Å"the successful passing of a message from one person to another† (Murtagh, 2007, p.23). 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A reflective piece on the effectiveness of therapist-client communication in the video is also discussed with reference to the skills. Rapport BuildingRead MoreWhat Makes An Effective Classroom Manager?934 Words   |  4 PagesThere are many misconceptions of what makes an effective classroom manager. Often, teachers believe that if you are able to â€Å"control† or â€Å"demand† good behavior; this represents effective classroom management. It was once said that a child doesn’t care how much you know, until they know how much you care. When teachers build rapport with their students; students often present positive behavior. According to Jones, Bailey Jacob, (2014, p.20) teachers who establish and maintain high-quality, trustingRead MoreEssay on Analyzing Communication Skills1740 Words   |  7 Pagesbeing an effective educator. We communicate with others both verbally and nonverbal by eye to eye contact, gestures, body languages, and posture. Many problems arise because of poor communication among leaders. Self-awareness builds a positive school environment through effective communication skills by sending direct messages, feedback, and what is being communicated nonverbally (Davies, 2001). The four communication skills that will be analyzed are; active listening, assertive communication, rapportRead MoreKey Aspects Of Effective Communication1476 Words   |  6 PagesThese skills are vital in order to facilitate effective communication strategies in a wide range of professional settings. I recently had the opportunity to discuss the use of communication skills and how it is reflected in specific practise with a sessional academic. The purpose of this paper is to provide a reflective analysis of the interview and a review of recent research in order to determine suitable strategies which will assist in my communication in the future as a researcher. The 4Rs ofRead MoreThe Skills And Attributes Of An Interviewer Essay1512 Words   |  7 Pageshave a significant influence on the successfulness of a criminal interview. Ineffectively using skills, or simply not using any skills, can lead to failed interviews and interrupt the justice process for the victims, offenders, and the system. Effective Use Hoover was culturally aware and respectful by referring to Bernardo as Mr. Teale, his legal name, until Bernardo set the more relaxed tone of addressing other in the interview. This is one of the important best practices of cultural diversityRead MoreEffective Communication1225 Words   |  5 PagesEffective communication with children, young people and families Good communication is central to working with children, young people, families and carers. It helps build trust, and encourages them to seek advice and use services. It is key to establishing and maintaining relationships, and is an active process that involves listening, questioning, understanding and responding. You should always communicate with them appropriately to match the stage of development, personal circumstances, and needs